Crashing when "creating geometry..."

Forums: Crashing when "creating geometry..."
Sub forum for bug reports

Moderator: aoktar

Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.

Crashing when "creating geometry..."

Postby MickBe85 » Thu Nov 05, 2020 2:18 pm

MickBe85 Thu Nov 05, 2020 2:18 pm
I run Cinema4D, with octane on a Threadripper 3960X 24-Core, 32 GB ram, and a GeForce RTX 2070 SUPER.

I started to experience a problem with Octane when sending renders to preview window. It freezes at "Creating geometry" tried restarting 4 times, it does the same all 4 times.
Did anyone experience this and know of a solution?
MickBe85
 
Posts: 2
Joined: Thu Oct 22, 2020 7:52 am

Re: Crashing when "creating geometry..."

Postby bepeg4d » Fri Nov 06, 2020 7:10 am

bepeg4d Fri Nov 06, 2020 7:10 am
Hi,
please, open the scene, then go to c4doctane Settings/Other tab, and, at the bottom of the panel, enable all the Log option checkboxes.
Then, load the scene in Live View, then in Picture Viewer, or until crash, then reopen c4d, navigate to c4doctane Settings/Other tab, press the Generate log report button, and share the resulting octanelog_report.zip file, thanks.
Image

ciao Beppe
User avatar
bepeg4d
Octane Guru
Octane Guru
 
Posts: 9959
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy

Return to Bug Reports


Who is online

Users browsing this forum: No registered users and 6 guests

Fri Apr 26, 2024 9:03 pm [ UTC ]