Cinema 4D version 2019.1.5-R3 (Obsolete stable) 12.02.2020

Forums: Cinema 4D version 2019.1.5-R3 (Obsolete stable) 12.02.2020
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Re: Cinema 4D version 2019.1.5-R3 (Latest stable) 12.02.2020

Postby cmittenaere » Thu Mar 05, 2020 8:43 am

cmittenaere Thu Mar 05, 2020 8:43 am
Hello,
I Have the same problem than rclassenphoto

When I have a small scene no problem, but when the geometry and material increase I have many crash.
I fact, the problem is when I adjust material with live viewer is activate.

Can you tell me how I can send you the log because is empty

Thanks
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Re: Cinema 4D version 2019.1.5-R3 (Latest stable) 12.02.2020

Postby aoktar » Thu Mar 05, 2020 9:31 am

aoktar Thu Mar 05, 2020 9:31 am
cmittenaere wrote:Hello,
I Have the same problem than rclassenphoto

When I have a small scene no problem, but when the geometry and material increase I have many crash.
I fact, the problem is when I adjust material with live viewer is activate.

Can you tell me how I can send you the log because is empty

Thanks

Don't you have bugreport.zip? Also activate log outputs for this scene and send c4doctanelog.txt after crash.
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Re: Cinema 4D version 2019.1.5-R3 (Latest stable) 12.02.2020

Postby divasoft » Thu Mar 05, 2020 1:04 pm

divasoft Thu Mar 05, 2020 1:04 pm
cmittenaere wrote:Hello,
I Have the same problem than rclassenphoto

When I have a small scene no problem, but when the geometry and material increase I have many crash.
I fact, the problem is when I adjust material with live viewer is activate.

Can you tell me how I can send you the log because is empty

Thanks

i Agree, i have a same problem with each complex scene.
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Re: Cinema 4D version 2019.1.5-R3 (Latest stable) 12.02.2020

Postby rclassenphoto » Thu Mar 05, 2020 3:51 pm

rclassenphoto Thu Mar 05, 2020 3:51 pm
Thanks, guys! I hope we will find a solution for this. I can not use Octane in a Productive way in the moment, this cost me money.
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Re: Cinema 4D version 2019.1.5-R3 (Latest stable) 12.02.2020

Postby cmittenaere » Thu Mar 05, 2020 4:17 pm

cmittenaere Thu Mar 05, 2020 4:17 pm
This is the log when c4d crash when I adjust a material with live viewer activate
Attachments
c4doctanelog.txt
(4.18 MiB) Downloaded 204 times
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Re: Cinema 4D version 2019.1.5-R3 (Latest stable) 12.02.2020

Postby thanulee » Thu Mar 05, 2020 6:26 pm

thanulee Thu Mar 05, 2020 6:26 pm
I read that this KB4535996 is optional in windows and can be uninstalled. I read it caused a lot of issues in general. Is that of any help?
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Re: Cinema 4D version 2019.1.5-R3 (Latest stable) 12.02.2020

Postby rclassenphoto » Thu Mar 05, 2020 7:35 pm

rclassenphoto Thu Mar 05, 2020 7:35 pm
thanulee wrote:I read that this KB4535996 is optional in windows and can be uninstalled. I read it caused a lot of issues in general. Is that of any help?


I tried that, unfortunately it didn't work. It could be uninstalled, but the error was still there. after the uninstall from KB4535996 there was other problems after that. So I reinstalled it.
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Re: Cinema 4D version 2019.1.5-R3 (Latest stable) 12.02.2020

Postby aoktar » Thu Mar 05, 2020 9:05 pm

aoktar Thu Mar 05, 2020 9:05 pm
cmittenaere wrote:This is the log when c4d crash when I adjust a material with live viewer activate

I cannot see any crash or error messages in this log. Could you try with 441.66 and Debug mode selected from Nvidia control panel?
Attachments
a1.jpg
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Re: Cinema 4D version 2019.1.5-R3 (Latest stable) 12.02.2020

Postby cmittenaere » Fri Mar 06, 2020 6:59 am

cmittenaere Fri Mar 06, 2020 6:59 am
Hello,

This is the new log with the new pilot and debug mode.
I notice the crash appears when octane check octane daylight and hdri.
Attachments
c4doctanelog.txt
(303.47 KiB) Downloaded 190 times
Capture.JPG
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Re: Cinema 4D version 2019.1.5-R3 (Latest stable) 12.02.2020

Postby bepeg4d » Fri Mar 06, 2020 7:54 am

bepeg4d Fri Mar 06, 2020 7:54 am
Hi all,
if you are having issues with big scenes, that are giving CUDA errors, and unexpected closing, please try to perform a clean installation of Game Ready 442.50 driver:
https://www.nvidia.com/download/driverR ... 7537/en-us

To perform a clean installation, please follow these steps:
Image

ciao Beppe
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