Carrara crashing on loading Octane plugin Tweet

[Neole]

I posted this on Carrara forum first, then realized there's an Octane Carrara plugin forum so posting again here -

I bought octane and rendered my first video with it successfully (1:50 minutes long) and was very happy with Octane.

However now when I'm opening the same project, Carrara is crashing as soon as I open Octane. When I'm starting a new empty project and then loading Octane, again Carrara crashes everytime. I have restarted my PC and tried.

Config - Carrara 8.5, latest octane plugin (2.17 stable version), windows 7 64 bit, PC core i7 16 GB Ram, Nvidia graphics card.

Error message -

----------------------------------------

Problem signature:
Problem Event Name: APPCRASH
Application Name: Carrara.exe
Application Version: 8.5.0.243
Application Timestamp: 520e3965
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.17206
Fault Module Timestamp: 50e669a2
Exception Code: 80000003
Exception Offset: 00000000000335a2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: e7ce
Additional Information 2: e7ce883d5856ac81e79846fe730d206f
Additional Information 3: 7c75
Additional Information 4: 7c753af25cefc064fb70bef2dd044e24

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

----------------------------------------

[EddyMI3D]

Try to reinstall Octane for Carrara.
You will get the possibility to Modify, to Repair and to Remove.
Do a Repair. Maybe it helps.

Eddy

[Neole]

I did that just now and tried again. Carrara crashes whenever I open a new project and load Octane. Even if Octane is in pause mode it crashes. Strange thing is this never happened with the demo, nor with the animation project I just finished rendering with Octane. I will try again tomorrow, maybe I'll have better luck.

[Sighman]

If you are using 2.17 then please make sure you are using version 2.17.0068 and not 2.17.0066. If you continue to see a crash please PM me a scene file so I can reproduce the issue.

[Neole]

Thanks that worked! Downloaded the latest release and it's fine now. My version was 217066 while the latest is 217068. Though I had downloaded the latest version when I bought it a couple of days back, I had the demo installed from a month back so maybe that had something to do with it.