pegot wrote:I too contacted support two days ago and am still awaiting a reply.
Yes this process is always so frustrating, with very little time given to make a decision from information that is not clear. Also last year I had problem trying to pay with PayPal and had to be sent a special link to some new payment processor – looks like those issue may still persist.
Can someone from Otoy PLEASE answer my questions regarding All Access Enterprise Maintenance Renewal vs. Signing up for new Enterprise RNDR+ Subscription. Again, I contacted support but have yet to hear from them.
(1) If I renew All Access Maintenance for 199 € do I get continued access to latest versions of Octane for 2021, Including Octane X?
(2) Will I continue to be able to use EmberGenFX till November of 2021?
(3) I Do I get access to Sculptron (is that included in All Access Maintenance)?
(4) Will I continue to be able to use beta of World Creator for the next two months?
(5) Am I able to use Network Rendering for two or more local machines – particularly one PC and one Mac running Big Sur?
(6) Is there an upgrade path from All Access Enterprise Maintenance to Enterprise RNDR+?
(1) If I renew All Access Maintenance for 199 € do I get continued access to latest versions of Octane for 2021, Including Octane X?
Yes
(2) Will I continue to be able to use EmberGenFX till November of 2021?
With maintenance (and normal Enterprise sub), EmbergenFX works just through the beta, unless you get the 10/month extra sub after beta or are on RNDR+.
(3) I Do I get access to Sculptron (is that included in All Access Maintenance)?
Yes
(4) Will I continue to be able to use beta of World Creator for the next two months?
Yes, through February 1st, 2021.
(5) Am I able to use Network Rendering for two or more local machines – particularly one PC and one Mac running Big Sur?
As is the case now with all Enterprise subscription/maintenance plans, you will need extra Enterprise Render Nodes (individually or bundled with RNDR+) from the shop page for either Metal (Octane X) or CUDA (OctaneRender) net render to work. If you bought a standalone perpetual V3/V4 license for network rendering, we can help convert to render node license through your maintenance.
There is no network rendering between Metal/CUDA GPUs until at least 2021.1 stable release is done (both for Octane X and OctaneRender) , but actual ETA and how this will work and with what limits between various GPUs (Apple M1, AMD, Intel, Nividia - with RTX + NVLink on/off) still being worked out.
(6) Is there an upgrade path from All Access Enterprise Maintenance to Enterprise RNDR+?
As part of the Black Friday deal (still in grace period for existing user upgrades), we offer a rebate (in RNDR tokens) for overlapping months of annual enterprise maintenance w/ new BF RNDR+ sub, just as we did for annual enterprise subs. - this is 100 RNDR tokens (100 RNDR tokens = 25 euros on the OTOY shop page right now) PER month of overlap, with a. maximum of 1000 rebate tokens.