Scene crashing... need urgent help Tweet

[FabioHartmannFernandes]

Good afternoon, Octane team.

We are having a serious problem with a scene we are working on, and we really need your help to identify the problem.

We are not able to finalize any render, because as soon as the rendering starts, the video driver reboots resulting in the loss of the render.

We believe that the problem is not driver or memory, since we have 4 GTX 1080ti in a new machine, recently acquired, and in the render window there is indication that there is more memory.

I´ve tryied on an old machine as well, with 4 titans and the result is the same.

I would like to send the scene for your evaluation, because we have already tried everything and the rendering continues with a problem. We tested everything absolutely, without result.

We need your help as we have a deadline approaching and we need to finalize this work urgently.

Many thanks in advance.

Fabio
StudioKite

[paride4331]

Hi Fabio,
Could you kindly share the scene (also in pm)?
Regards
Paride

[FabioHartmannFernandes]

For sure Paride

I will arrange the scene with all the maps.

I will send the link for you to download, shortly.

Thank you very much for your fast answer.

Appreciated

[FabioHartmannFernandes]

Good Morning

I'm having problems with 3DMax's "Resource Collector" ... the program is not saving you the maps in the destination folder ... is there any incompatibility with Octane?

Thank you

[paride4331]

Hi FabioHartmannFernandes,
zipping file as in screenshot.
Regards
Paride

[FabioHartmannFernandes]

Thanks Paride

Everything worked. Thank you for your help.

I am uploading the file to google drive, and I already send you the download link.

To which email do I send you the link?

Regards

Fabio

[paride4331]

Hi FabioHartmannFernandes,
send me a PM (forum)
Regards
Paride

[FabioHartmannFernandes]

Hello Paride

Any news on my scene?

Thanks a lot

Fabio

[paride4331]

FabioHartmannFernandes,
I'm sorry but I never got your scene. Where did you send it?
Regards
Paride

[FabioHartmannFernandes]

I sent you a PM with the link.

Did you received it?

Fabio