Can't post in the licensed customers forum

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Can't post in the licensed customers forum

Postby Maximito » Mon May 14, 2018 1:47 pm

Maximito Mon May 14, 2018 1:47 pm
Hi, I have a standalone + c4d license but can't post on the licensed customers forum. Why is that? What do I need to do to post?
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Re: Can't post in the licensed customers forum

Postby bepeg4d » Mon May 14, 2018 3:51 pm

bepeg4d Mon May 14, 2018 3:51 pm
Hi Maximito,
please, visit your user account page, by pressing the Sign-in button, and check which forum username is connected with your licenses:
https://render.otoy.com/account/index.php?
ciao Beppe
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Re: Can't post in the licensed customers forum

Postby davorin_1 » Fri Oct 26, 2018 9:12 am

davorin_1 Fri Oct 26, 2018 9:12 am
Hello

I don't see anything in my account for forum options....

Should this be visible also for subscription customers?
And where should this option be in the account profile?


thanks in advance
richard
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Re: Can't post in the licensed customers forum

Postby davorin » Mon Oct 29, 2018 12:48 pm

davorin Mon Oct 29, 2018 12:48 pm
This has been solved by OTOY support team....they had to enable it manually..
Now I am able to download release candidates and post into customers forums...
Blender 2.79b, macOS 10.13.6, GTX1080 TI
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