Unable to download materials from LiveDB

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Unable to download materials from LiveDB

Postby mlru » Fri Jun 30, 2023 5:01 pm

mlru Fri Jun 30, 2023 5:01 pm
Hi,
I recently installed DS and the Octane plugin (2022.1.1.212) on a new machine (Win11).
While I could download the material previews I got some messages in the debug log:
2023-06-30 17:25:16.017 11432 b2022.1.1.212 Could not download preview: 2754 (WARNING)
2023-06-30 17:26:29.934 11432 b2022.1.1.212 Could not download preview: 2744 (WARNING)
2023-06-30 17:28:05.953 11432 b2022.1.1.212 Could not download preview: 2746 (WARNING)
2023-06-30 17:31:46.719 11432 b2022.1.1.212 Could not download preview: 2732 (WARNING)
2023-06-30 17:32:08.759 11432 b2022.1.1.212 Could not download preview: 2758 (WARNING)
2023-06-30 17:33:18.366 11432 b2022.1.1.212 Could not download preview: 2759 (WARNING)
2023-06-30 17:34:46.481 11432 b2022.1.1.212 Could not download preview: 2747 (WARNING)
2023-06-30 17:35:19.759 11432 b2022.1.1.212 Could not download preview: 2755 (WARNING)
2023-06-30 17:36:06.597 11432 b2022.1.1.212 Could not download preview: 2745 (WARNING)

I guess, that's because of missing files on the server and only a minor issue.

Worse is, I am not able to assign a material (i.e some cloth) to an object in DS that requires textures from the server.
I get these messages:
2023-06-30 17:37:19.236 7552 b2022.1.1.212 FileName::toJuceFile() can be called only on absolute file names
2023-06-30 17:37:19.236 7552 b2022.1.1.212 Could not load 'ocs:FabricPlain0045_4_S.jpg:rgba'.
2023-06-30 17:37:19.236 7552 b2022.1.1.212 FileName::toJuceFile() can be called only on absolute file names
2023-06-30 17:37:19.237 7552 b2022.1.1.212 Could not load 'ocs:FabricPlain0045_4_S.jpg:mono'.

No texture file gets downloaded and stored into the cache folder and the material in the plugin is just black with missing images.
Tried with the newest plugin (2022.1.1 - 306) also, but to no effect. Material assignment works on my old Win10 machine just fine.
I checked permissions and paths, all seems ok so far.
I'm a bit out of ideas now...
mlru
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Re: Unable to download materials from LiveDB

Postby toby_a » Sun Jul 02, 2023 9:57 pm

toby_a Sun Jul 02, 2023 9:57 pm
Hi, thank you for reporting!

This is a new one to me, so it will take a little bit of time to investigate.

Which version or versions are working correctly on the Win10 machine?

Cheers,
Toby.
toby_a
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Re: Unable to download materials from LiveDB

Postby mlru » Mon Jul 03, 2023 10:34 am

mlru Mon Jul 03, 2023 10:34 am
Hi Toby,
I'm using DAZ Studio version 4.21.0.5 and Octane Plugin version 2022.1.211.PRIME on my Windows 10 machine.
So I installed the version 2022.1.211.PRIME on my Win11 machine as well, and everything seems to work fine.
This seems to be a problem with the versions 2022.1.1.212.PRIME and above then, maybe?

Cheers,
Uwe
mlru
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Re: Unable to download materials from LiveDB

Postby toby_a » Mon Jul 03, 2023 8:59 pm

toby_a Mon Jul 03, 2023 8:59 pm
Thanks, that is useful information. The only difference between plugin builds 211 and 212 is the Octane core version change from 2022.1 to 2022.1.1, so it's most likely something changed there.

I will look into it.
toby_a
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Re: Unable to download materials from LiveDB

Postby mlru » Mon Jul 03, 2023 10:07 pm

mlru Mon Jul 03, 2023 10:07 pm
Thank you!
mlru
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