When trying out the experimental Maya plugin it can't find the license. It gives me the Retry|Sign-in Out|Cancel option, and unlocking doesn't work. It works for the stable version and I've had this trouble with other experimental versions, but I've had 3.80 installed before (not 3.80.1).
Windows 10 64 bit
GTX 970
32GB ram
Nvidia Driver: 391.35
OctaneRender Standalone version: 3.08
OctaneRender plugin version: 3.08.1 - 12.46 RC2
Maya Student 2018.3
Sign-in Error
Moderator: JimStar
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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.
All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.
All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
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Sign-in Error
by yak27 » Mon Jun 18, 2018 1:16 am
- yak27
- Licensed Customer
- Posts: 2
- Joined: Sun Jul 16, 2017 3:38 pm
Re: Sign-in Error
by BK » Mon Jun 18, 2018 2:34 am
yak27 wrote:When trying out the experimental Maya plugin it can't find the license. It gives me the Retry|Sign-in Out|Cancel option, and unlocking doesn't work. It works for the stable version and I've had this trouble with other experimental versions, but I've had 3.80 installed before (not 3.80.1).
Windows 10 64 bit
GTX 970
32GB ram
Nvidia Driver: 391.35
OctaneRender Standalone version: 3.08
OctaneRender plugin version: 3.08.1 - 12.46 RC2
Maya Student 2018.3
Hello Yak27,
The full license release would not work with the subscription license. Select the OctaneRender Studio for Maya from the select software drop-down or click on the Subscription link [ viewtopic.php?f=109&t=67797 ]. Please let me know how it goes.
Kind Regards
bk3d
bk3d
- BK
- OctaneRender Team
- Posts: 1323
- Joined: Mon Oct 31, 2016 7:54 pm
Re: Sign-in Error
by yak27 » Mon Jun 18, 2018 4:12 pm
Thanks, it worked sorry for the trouble. I guess the links are a bit confusing. Have a good day.
- yak27
- Licensed Customer
- Posts: 2
- Joined: Sun Jul 16, 2017 3:38 pm
Re: Sign-in Error
by BK » Mon Jun 18, 2018 10:55 pm
yak27 wrote:Thanks, it worked sorry for the trouble. I guess the links are a bit confusing. Have a good day.
Thank you Yak27 for your reply. If you have any feedback or suspicious bug, please feel free to report. Have a good day !!
Cheers
Kind Regards
bk3d
bk3d
- BK
- OctaneRender Team
- Posts: 1323
- Joined: Mon Oct 31, 2016 7:54 pm
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