Hi,
I'd suggest to hide the confidential information from the screenshot, before posting it.
It's a public forum. You don't have to hide such information if you contact the OTOY via
the support page directly.
You can modify the post to remove the screenshot, additionally to remove it from the upload file by going into: User Control Panel ➔ Front Page ➔ Manage Attachments.
Regarding the license activation, did you consult the
official documentation?