Hi Chris,

I see that the issue was resolved via our helpdesk email ([email protected] and [email protected]).
Please let us know if there is anything else we could do.

Best,

Vladimir
ORC Team

Hi Andy,

We have already handled your request to [email protected] but I'll reply here also :)
We're going to introduce advanced data plans within couple weeks, so you would be able to purchase a plan that suits your data usage with ORC credits.
For now just let us know if you're running low on data and ...

Hi zinogino,

Sorry to hear that you are having bad experience downloading outputs from ORC!
Could you PM me you ORC account details so we could take a look?
We understand that there could be some issues with download experience and would be happy to improve it.

As a temporary solution I recommend ...

Hi @lefulch, ORC is using render configuration from the ORBX file, so if a specified RenderTarget node has adaptive sampling enabled, ORC will use it also.

@thecatch, please shoot us a message to [email protected] with your username and we'll send you an invite.

eyeonestudio wrote:That's Really Good News
I want demo

Thanks...

Hi @eyeonestudio, just shoot us a message with you OTOY account info to [email protected] and we'll hook you up

azims wrote:Hi Folks,

I am trying to upload a scene snapshot to ORC. Octane standalone is crashing during the upload process. Please help me fix this.

Thanks,

Hi Azims,

Is there a way you could share that crashing scene with us, so we could inspect it?

ParadoxState wrote:Hey Fuzzy

I sent an email to that address, whats the usual response time?

thanks

theo

I see that we have processed your request. Please let me know if you need any help. Cheers!

Hi ttaberna and omegear,

I've replied to your PMs but I'll also reply here.
Please send us an email with your OTOY username or email to [email protected] so we could send you invitations to ORC.

Thank you,
Vladimir
ORC Team

Hi Cedric,

What version of Octane is being used with Cinema4D and what version of Octane Standalone? We need that info to run some tests.
Could you also try using the web upload (go to orc.otoy.com/scenes and upload the ORBX file directly)?

Thanks,
Vladimir