I did open a ticket
but they just do not have an answer, after 15 emails back and forth they have "NO" solution

I am having the same issues...
getting the Active License on the web site, It's giving me the message need to close all instances of Octane
well i closed everything down, rebooted machine and still get the same message

Octane is still free right ???

was curious

having same issues

support is trying to help

it's at there end

Sent an email to support Aug 6 2022

got a response... finally....

they keep asking what operating system I am using....

I told them 3 times windows 10...

they have not done anything in regards to doing anything to remedy the problem...

I have done all the person has said to do....

And it ...

hi again

I sent an email to support

still can't get it to do anything

what do you mean about the Unlocks ?? how doe that work ??

there is no documentation that explains the Unlocks ? that I could find any who ...

hello is this good for LW2019.1.5 and LW2020

sorry it's just a tad confusing

Thanks

Michael

Interesting that this is the only machine I use.

Last time I used LW it worked?

I did upgrade to Windows 10 pro from Windows 7 Ultimate. Would the OS upgrade have maybe have something to do with it?

Hmmm.

How does the unlock work? never had to use it?

Will read the documentation over a few more ...

Ok.
Been a way for awhile.

Opened up LW and Octane says my License is active on the web site, but I can not activate plugin?

Lightwave 2015.3 64 Bit

Version 4.0
Plugin build 4.05.0.0 sep1 2018
Octane API Build 4.05
Octane DLL Build 4050000

So do I need to download a newer version ???

Ok I figured it out


After looking at the downloads page and looking at it for a few minutes I then saw the the Light Bulb start blinking....


Been AFK from LW for a few


Thanks

So the 4.05 i need for 2015.3
I will try that one