My computer is MacBook Pro 16 m1pro. I installed c4d-octanex-enterprise-pro-pr13, but there was a problem in rendering. Octane can render images, but it can't end it. When rendering sequence frames, it can't render the second frame. Find a solution

Hello,

I have a question. I am an individual user and have always been a loyal user of octane. I hope to buy the preferential subscription of black five Festival, but I accidentally bought the annual subscription of enterprise version, so I immediately sent an email to apply for canceling the ...