Sorry for the delay, but there are some issues with your account, that cannot be solved from LA office, so your ticket has been sent to NZ office for checking.
But it is already the weekend in NZ now, so you will receive an answer during Monday, NZ time.

ciao,
Beppe


Regarding my account, I have ...

Sorry for the delay, but there are some issues with your account, that cannot be solved from LA office, so your ticket has been sent to NZ office for checking.
But it is already the weekend in NZ now, so you will receive an answer during Monday, NZ time.

ciao,
Beppe

emmmm
This situation seems to ...

My Account：litsion

2022/1/24 Update post

Time of account problem：1/13
Account subscription expiration time：1/24
My account is unusable due to the official explanation that my computer needs to be repaired. I need to upload data files after the repair is completed before I can resume use. It has been four days. Now I ...