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Internet is ok, but plugin yields Internet connection error
Posted: Wed Jul 26, 2023 2:53 pm
by harrystanper
Hello!
Internet is working fine, but i can't launch the plugin in C4D.
What to check in this case?
Error Output
A valid Internet connection is required to activate this copy of Octane
Please check your network settings and retry
Re: Internet is ok, but plugin yields Internet connection error
Posted: Wed Jul 26, 2023 6:55 pm
by aoktar
Firewall or antivirus software can block its connection. You may test that by disabling both for a moment.
Re: Internet is ok, but plugin yields Internet connection error
Posted: Thu Jul 27, 2023 6:15 am
by bepeg4d
Hi,
It could also happen if you install an old Enterprise version, instead of new Studio+ version, please go to c4d menu Extensions/Console, (Shift+F10), and share a complete screenshot of the panel, or copy paste the default console output in your answer, thanks.
ciao,
Beppe
Re: Internet is ok, but plugin yields Internet connection error
Posted: Thu Jul 27, 2023 8:52 am
by harrystanper
The version is the latest Studio+, probably antivirus is culprit here...
Re: Internet is ok, but plugin yields Internet connection error
Posted: Thu Jul 27, 2023 11:33 am
by harrystanper
Now it works, the problem was in firewall...