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could not request a tonemap error + CUDA ERROR 716/700

Posted: Sat Jun 03, 2023 3:04 am
by marco_py
I can't render anything at all on most projects, i'm constantly getting these errors after a few frames, even though I have 21GB available VRAM and 30GB OOC enabled

GPU: RTX 3090
Octane: 2022.1.1_R5 (also tried R4)
W11
Latest Studio NVidia driver


- I've tried using DDU to wipe my GPU drivers and re-installing studio drivers.
- Windows is up to date.
- My scene isn't even large, uses render instances, no denoising.
- Kernel is PT with 128 samples + multipass EXR.
- Highest res texture is 4K, the rest are lower. No displacement either in any of the materials.
- My GPU is undervolted if that makes a difference to anything.

Image
Image
Image

CUDA error (716) on device 0: misaligned address
-> failed to destroy CUDA event
CUDA error (716) on device 0: misaligned address
-> failed to destroy CUDA event
CUDA error (716) on device 0: misaligned address
-> failed to destroy CUDA event
CUDA error (716) on device 0: misaligned address
-> failed to destroy CUDA event
CUDA error (716) on device 0: misaligned address
-> failed to destroy CUDA event
CUDA error (716) on device 0: misaligned address
-> failed to destroy CUDA event
CUDA error (716) on device 0: misaligned address
-> failed to destroy CUDA event
CUDA error (716) on device 0: misaligned address
-> failed to destroy CUDA event
CUDA error (716) on device 0: misaligned address
-> failed to deallocate device memory
CUDA error (716) on device 0: misaligned address
-> could not get memory info
CUDA error (716) on device 0: misaligned address
-> failed to deallocate device memory
CUDA error (716) on device 0: misaligned address
-> could not get memory info
CUDA error (716) on device 0: misaligned address
-> failed to deallocate device memory
CUDA error (716) on device 0: misaligned address
-> could not get memory info
CUDA error (716) on device 0: misaligned address
-> failed to deallocate device memory
CUDA error (716) on device 0: misaligned address
-> could not get memory info
CUDA error (716) on device 0: misaligned address
-> failed to deallocate device memory
CUDA error (716) on device 0: misaligned address
-> could not get memory info
Break rendering...
could not request a tonemap because we don't have any renderthreads available.
Tonemapping the all passes tm:0.204
pass [Shadow] ID:32 not found...
pass [Crypto geometry node name] ID:2008 not found...
pass [Z-depth] ID:1003 not found...
Displaying passes in tm=1.34
could not request a tonemap because we don't have any renderthreads available.
failed to tonemap the render passes
failed to save multi-layer EXR
Failed to export render passes:F:\Render\EXPORT\SHOT1\SHOT1_OB0020.exr
Passes saved in:0.004sec.
**** RENDER FINISHED **** stat=3

Re: could not request a tonemap error + CUDA ERROR 716/700

Posted: Mon Jun 05, 2023 6:25 am
by bepeg4d
Hi,
please, try to perform a clean installation of previous 531.61 Nvidia Studio driver:
https://www.nvidia.com/download/driverR ... 243/en-us/

To perform a clean installation, please follow these steps:
Image

Please also make sure that GeForce experience is disabled:
Image

After reboot, try again with the same scene and report back, thanks.

ciao,
Beppe