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a valid internet connection is required to activate this

Posted: Tue Jan 31, 2023 11:37 am
by lunarstudio
Receiving this error due to my firewall.
I disabled my firewalls and this worked, but I can't leave them disabled.
I have my computers in pretty strict lockdowns.

Do you know which exception to the firewall which must be enabled to allow this through?
I suppose I can always uinstall and reinstall Octane if needed.
Thank you.

Re: a valid internet connection is required to activate this

Posted: Tue Jan 31, 2023 12:30 pm
by paride4331
Hi lunarstudio,
please contact the Otoy Helpdesk:
https://help.otoy.com/hc/en-us/requests/new
Regards
Paride