OTOY Forums

Hello all

I've been struggling with this for the last few days. When I try and load LiveDB in Octane for Poser, I get the below error. I've tried deleting the referenced files, uninstalled and reinstalled the Plugin as well as base Octane, LiveDB has been working in base Octane the entire time however. I know there should be a log somewhere that might indicate the issue, but I cannot find where it's located. Does anyone have any insight into why these errors are occurring or where to find that log so I can try and resolve it? I know I could probably reinstall Poser, OCtane, etc, and resolve it that way, but that's just alot more work than I'd rather actually go through right this second.

Traceback (most recent call last):
File "C:\Program Files\Poser Software\Poser 12\Runtime\Python\addons\OctaneRender\SetupForm.py", line 2115, in MenuSelectionCb
File "C:\Program Files\Poser Software\Poser 12\Runtime\Python\addons\OctaneRender\MaterialManager.py", line 1277, in MenuCommand_LoadFromLiveDB
File "C:\Program Files\Poser Software\Poser 12\Runtime\Python\addons\OctaneRender\MaterialManager.py", line 2574, in __init__
KeyError: 67

Hi

This appears to be an issue with the LiveDb at OTOY's end. I have reported the problem to them, so hopefully a fix is put through soon.

Thanks

Paul

Ah, thank's for the head's up.

Tettykins wrote:Ah, thank's for the head's up.

Hi

I believe that OTOY have now resolved this problem, so the LiveDb should be working for you again now.

Thanks

Paul

face_off wrote:

Tettykins wrote:Ah, thank's for the head's up.

Hi

I believe that OTOY have now resolved this problem, so the LiveDb should be working for you again now.

Thanks

Paul

Nope.
Still down. I'm not even seeing LiveDB tab in the standalone
Edited: Sorry I have the dongle license so it won't work for me.