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Renew Enterprise subscription question

Posted: Thu Apr 28, 2022 11:35 am
by BCres
If I renew my enterprise subscription a month early, does it actually begin 12 months from the date of the renewal, essentially losing me a month — or does it extend the year from the actual expiry date of the current subscription?

For instance, the actual current expiration date is May 31, 2022. I renew on April 31st, 2022. When will the new subscription expire — May 31, 2023 or April 31, 2023?

Re: Renew Enterprise subscription question

Posted: Fri Apr 29, 2022 8:40 am
by paride4331
Hi BCres,
Please contact the help desk.
Regards
Paride

Re: Renew Enterprise subscription question

Posted: Fri Apr 29, 2022 12:32 pm
by BCres
Yes, will do Paride. Thank you.