OTOY Forums

Hi friends,
I cannot identify if my Octane subscription is active or not. Few days ago it was showing 28 days remained from the license but now it's giving me license error when opening C4d, it's weird, has anyone faced this issue?

Hi,
please visit your personal Octanelive page, and check the status of your licenses.:
for Perpetual licenses
for Subscription licenses

If listed in green as Available, you are good to go.
if they are listed in blue as Active, you need to deactivate your licenses by pressing the red Unlock button beside of both Standalone and Plugins licenses, since they are always working together.

if not enough, please write to help at otoy dot com sharing your otoy username.

ciao,
Beppe