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What is going on with support?

Posted: Wed Feb 23, 2022 12:46 pm
by BCres
I contacted Support on Saturday when my Octane license suddenly said it was expired (it isn't).

It's now Wednesday and I haven't heard back from anyone, though I did receive an automated reply. I even sent them more information in a second email and...nothing.

Are they really busy right now?

Re: What is going on with support?

Posted: Wed Feb 23, 2022 5:48 pm
by BCres
Support got through to me and fixed the issue. Thank you again Otoy support!