OTOY Forums

Hi,

My Cinema 4d R25 keeps crashing, this is nothing new but now it happens every 10 minutes
I also disabled the GTX 1080 Ti but but nothing changes!

the crash log:

[2022-02-14 13:02:57][1] Register OctaneLive
[2022-02-14 13:02:57][0] Loaded Octane DLL:OctaneRender Studio 2021.1.1 version:11000100 SDK:2021.1.1
[2022-02-14 13:02:57][0] OctaneRender for Cinema 4D 2021.1.1-(R2) built for:250 C4D vers:25117
[2022-02-14 13:02:57][0] C4D:25117 comp:[BIGBOY] OS:[WINDOWS 64 BIT] Windows 10, 64 Bit, Professional Edition (build 19044) versType:10
[2022-02-14 13:02:57][0] CPU:[AuthenticAMD, stepping 0, model 1, instruction family 15] speed:3.8 GHz numOfCpu:24Ht
[2022-02-14 13:02:57][0] Plugins:[cadexchangeconfig substanceconfig addons advanced_render alembic archigrass assetbrowser bitmapfilter bpexchange browser bugslife_client c4d_emulation c4d_viewport_render c4dOctane-R25 ca ca2 cadexchange clothilde collada14 collada15 colorchoosergui compositing deltamush deployment dwg dwgobjects dynamics exchanges expressiontag fbx gltf goz hair i_skp interop interop_forger io_forger io_obj metrics mkmodeler mocca model mograph motioncam motiontracker nbo nbp newman nodeeditor objects onlineupdater physx_hybrid projectassetinspector python redshift relaxuv scenemanager2 sculpt sculptbrushes shader sketch sky sla spacemouse substance teamrender thinking_particles tool_system_hybrid tpoperators usd uvviewport volumes xpressocore xtensions ]
[2022-02-14 13:02:57][0] NVAPI initializing...
[2022-02-14 13:02:57][0] NVAPI Version: NVidia Complete Version 1.10
[2022-02-14 13:02:57][0] Nvidia driver version:511.65 [r511_37]
[2022-02-14 13:02:57][1] LoadOslScripts()
[2022-02-14 13:02:57][0] Loaded 175 osl scripts from dir:C:\Program Files\Maxon Cinema 4D R25\plugins\c4doctane\res\osl_scripts
[2022-02-14 13:02:57][1] LoadCustomLuts()
[2022-02-14 13:02:58][1] InitFromRestoreLayout
[2022-02-14 13:02:58][1] setResFromRndSettings 0x000001A0878B7040 [OK]
[2022-02-14 13:02:58][1] initOctaneLive()
[2022-02-14 13:02:58][1] Init OctaneLive...[2022-02-14 13:02:59][1] Plugin initialized.[2022-02-14 13:02:59][1] Plugin activation...[2022-02-14 13:03:09][1] Plugin activation OK.[2022-02-14 13:03:09][0] OCIO config file:G:\LIBRERIE\OCIO\aces_1.2\config.ocio loaded.
[2022-02-14 13:03:09][1] Activation time=11.154 sec.
[2022-02-14 13:03:09][0] readDeviceSettings E:0 P: T:0 D:0
[2022-02-14 13:03:09][0] VRAM used/free/max:0Kb/23.999Gb/23.999Gb Out-of-core used:0Kb RAM used:8.515Gb total:79.874Gb OpenGL free/total:0/0
[2022-02-14 13:03:09][1] Device:0 [NVIDIA GeForce RTX 3090]<Dis>[][8.6] Memory used/free/total:0Kb/23.999Gb/23.999Gb outOfCoreMem:0Kb p2pBytesUsed:0 runtimeDataSize:0Kb temperature:55
[2022-02-14 13:03:09][1] Device:1 [NVIDIA GeForce GTX 1080 Ti]<Dis>[][6.1] Memory used/free/total:0Kb/11Gb/11Gb outOfCoreMem:0Kb p2pBytesUsed:0 runtimeDataSize:0Kb temperature:47
[2022-02-14 13:03:09][1] setInteractive(1)[OK] [2022-02-14 13:03:09][1] ApiUpdate Wait:0 Caller:needApiUpdate tm:0.337ms. [OK]
[2022-02-14 13:03:09][1] ApiUpdate Wait:0 Caller:needApiUpdate tm:0.364ms. [OK]
[2022-02-14 13:03:09][1] ApiUpdate Wait:0 Caller:needApiUpdate tm:0.341ms. [OK]
[2022-02-14 13:03:10][1] <markMaterials>
[2022-02-14 13:03:14][0] restoreDeviceStates status:2
[2022-02-14 13:03:14][0] Set gpu priority to:0
[2022-02-14 13:03:14][0] setDevicesActivity E:0 P: T:0 D:0
[2022-02-14 13:03:14][0] save
[2022-02-14 13:03:16][0] AllDevicesOff
[2022-02-14 13:03:24][0] AllDevicesOff
[2022-02-14 13:03:25][0] AllDevicesOff
[2022-02-14 13:04:31][0] restoreDeviceStates status:4
[2022-02-14 13:04:31][0] setDevicesActivity E:0 P: T:0 D:0
[2022-02-14 13:04:31][0] save

There's not any info about crashes. How it happens and with which scenes?

It happen when I start the live viewer, octane loads the rendering up to "Updating..." and then c4d crashes (it close without any error window) or freeze.

Could you please try with latest build?

aoktar wrote:Could you please try with latest build?

Sadly same problems also with the latest build..

Please, perform a clean installation of 472.84 Nvidia Studio driver:
https://www.nvidia.com/download/driverR ... 4240/en-us

If this version does not work, please try with the DCH version:
https://www.nvidia.com/download/driverR ... 4239/en-us

To perform a clean installation, please follow these steps:


After reboot, please download and run OctaneBench 2020.1, and share a complete screenshot of the result, thanks:
https://render.otoy.com/downloads/a/61/ ... _5_win.zip

ciao,
Beppe

bepeg4d wrote:Please, perform a clean installation of 472.84 Nvidia Studio driver:
https://www.nvidia.com/download/driverR ... 4240/en-us

If this version does not work, please try with the DCH version:
https://www.nvidia.com/download/driverR ... 4239/en-us

To perform a clean installation, please follow these steps:


After reboot, please download and run OctaneBench 2020.1, and share a complete screenshot of the result, thanks:
https://render.otoy.com/downloads/a/61/ ... _5_win.zip

ciao,
Beppe

Hi Beppe,

I have installed the first driver and the benchmark results are these

Ok, great!

What about c4d R25 now?

If not enough, please open a scene that is giving you issues, then go to c4doctane Settings/Log Output tab, and enable all the Log option checkboxes.
Then, load the scene in Live View, then in Picture Viewer, or until crash, then reopen c4d, navigate to c4doctane Settings/Log Output tab, press the Generate log report button, and share the resulting octanelog_report.zip file, thanks.


ciao,
Beppe

bepeg4d wrote:Ok, great!

What about c4d R25 now?

If not enough, please open a scene that is giving you issues, then go to c4doctane Settings/Log Output tab, and enable all the Log option checkboxes.
Then, load the scene in Live View, then in Picture Viewer, or until crash, then reopen c4d, navigate to c4doctane Settings/Log Output tab, press the Generate log report button, and share the resulting octanelog_report.zip file, thanks.


ciao,
Beppe

Hi Beppe,

today it seems more stable, if it crashes again I'll send the log output.

Thanks