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求助，邮件已经半个月收不到回复了
Posted: Mon Dec 13, 2021 1:07 pm
by Stone5
你好，
我因为购买了双份年费，想退掉一份，求助邮件已经半个月了，依然没有得到回复，能尽快处理吗？这样的效率让人很苦恼，谢谢！
Re: 求助，邮件已经半个月收不到回复了
Posted: Tue Dec 14, 2021 7:21 am
by bepeg4d
Hi,
sorry for the delay, we had have too much traffic, but we have almost recovered.
Do you mind to share your ticket number, so we can try to help you?
ciao,
Beppe
Re: 求助，邮件已经半个月收不到回复了
Posted: Wed Dec 15, 2021 8:08 am
by Stone5
sub_1K0GMXE7HXed8aUuxN68xVHB 此订单需要退掉，我还有另一个订单，保持使用就好，时间按照购买日期，麻烦了
Re: 求助，邮件已经半个月收不到回复了
Posted: Sun Dec 19, 2021 11:48 am
by Stone5
麻烦可以帮助我退掉那个订单吗，为什么别人的都处理了，我的还没处理，疑惑失望
Re: 求助，邮件已经半个月收不到回复了
Posted: Mon Dec 20, 2021 2:57 pm
by keviny
Stone5 wrote:麻烦可以帮助我退掉那个订单吗，为什么别人的都处理了，我的还没处理，疑惑失望
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Re: 求助，邮件已经半个月收不到回复了
Posted: Mon Dec 20, 2021 3:01 pm
by Stone5
[email protected]
你好， 我已经发过很多封邮件到你们邮箱，但是一直未被处理，我也不明白为什么，所以我只能来这里寻求帮助