Page 1 of 1

OctaneRender Enterprise for 3DMAX 2021.1 use vdb error

Posted: Wed Nov 10, 2021 2:58 am
by yanchuangjie
Hello
I have encountered some problems after upgrading the latest plugin.
I got an error when loading vdb using volume.
It is normal when I use 2.5,but when I use Enterprise for 3DMAX 2021.1, it reports an error.
My 3DMAX version is 2020 and 2022,I tried and all got this error.
If possible, I hope to fix it as soon as possible, I really like the new version.

Re: OctaneRender Enterprise for 3DMAX 2021.1 use vdb error

Posted: Wed Nov 10, 2021 12:44 pm
by paride4331
Hi yanchuangjie,
I can't replicate your issue.
Could you share the .vdb in your issued scene?
Regards
Paride

Re: OctaneRender Enterprise for 3DMAX 2021.1 use vdb error

Posted: Thu Nov 11, 2021 6:28 am
by yanchuangjie
Hello, I uploaded it to the attachment

Re: OctaneRender Enterprise for 3DMAX 2021.1 use vdb error

Posted: Thu Nov 11, 2021 3:25 pm
by paride4331
Hi yanchuangjie,
It seems to work.
Regards
Paride

Re: OctaneRender Enterprise for 3DMAX 2021.1 use vdb error

Posted: Tue Nov 16, 2021 6:17 am
by yanchuangjie
Thanks.
I will look for the reason again.
It may be that my old version was not uninstalled cleanly and I installed the new version directly, or other problems.