OTOY Forums

I received a message today via the plugin interface that my license has expired, although in the information available to me, one license will only expire in August and the rest in September, if I understand correctly.
I have a very tight deadline and not only that almost every day the plugin requires me to enter my registration data (which is especially pleasant when Octane crashes quite often) - I am completely at a loss for what is happening now and what should I do?


Enterprise Plugin License 2021-09-29

All-Access until 2021-09-29

Prime Plugin License 2021-08-10

Please, send an email to [email protected] about this issue. The licensing team will help you.

Thanks,
-Juanjo

The answer was received, at the moment the problem has been resolved. But the answer said that such a result could be caused, for example, by a system update. I installed updates in manual mode, but nevertheless, once a month, I have to allow some updates. However, license failures occur much more frequently. It's just that usually everything ends with data entry, so I did not report these cases to save time.
But it turns out that some kind of update will one day lead to the fact that I will exhaust the limit of my unlocks? Not a pleasant prospect.