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Octane Constant Crashes

Posted: Thu Feb 11, 2021 2:16 am
by Sen3
Hello all!
Octane is constantly crashing on me.
I recently upgraded my PC (Specs Below) and I'm getting the same errors I was getting from my old PC
Most recent error:
OctaneRender Studio 2020.2 (10021201)

device 1: disabling RTX acceleration as mesh data cannot be placed into VRAM
CUDA error 2 on device 1: out of memory
-> failed to allocate device memory
OptiX error for device 1: [ERROR] "sbt->raygenRecord" is null
OptiX API error for device 1: Invalid value
device 1: path tracing kernel failed
could not request a tonemap because we don't have any renderthreads available.

Specs:
Studio Driver 461.40
Octane 2020.2
Cinema 4D R21

Intel Core i9-10900X
X299X Aorus Master
3090
2080Ti
128GB RAM Corsair Vengeance

Any help would be greatly appreciated.
Maybe it's me (probably is) but Octane is VERY crashy.

Re: Octane Constant Crashes

Posted: Thu Feb 11, 2021 7:02 am
by bepeg4d
Hi,
please, open the scene, then go to c4doctane Settings/Other tab, and, at the bottom of the panel, enable all the Log option checkboxes.
Then, load the scene in Live View, then in Picture Viewer, or until crash, then reopen c4d, navigate to c4doctane Settings/Other tab, press the Generate log report button, and share the octanelog_report.zip file, thanks.
Image

Please, also download and run GPU-Z:
https://www.techpowerup.com/gpuz/
And share a screenshot from the Graphics Card tab, for all the available Nvidia GPUs, thanks:
Image

ciao Beppe

Re: Octane Constant Crashes

Posted: Thu Feb 11, 2021 7:12 am
by aoktar
Please be more specific! Is it on a particular scene or common? Give more information what kind of scene causes this?
Message comes from RTX module, did you try without RTX?

Re: Octane Constant Crashes

Posted: Thu Feb 11, 2021 3:14 pm
by Sen3
Even with just the 3090 I get this error. (Uploaded Bug Report)
Will work on getting it to crash so I can get log report as well

Re: Octane Constant Crashes

Posted: Thu Feb 11, 2021 3:20 pm
by Sen3
Here is the Log Report as well

Re: Octane Constant Crashes

Posted: Fri Feb 12, 2021 7:46 am
by bepeg4d
Hi,
thanks for sharing the logs.

I cannot find octane errors, but you have an issue with a tablet driver:
FF34DC42-3164-4AC4-91AB-6E9DBCDD8707.jpeg
And with Nvidia driver:
6EEE3798-E806-4DC8-AB8B-48C556AC7F78.jpeg
Please double check the tablet driver installation, and perform a clean installation of 457.30 Nvidia Studio driver:
https://www.nvidia.com/download/driverR ... 6879/en-us

If this version does not work, please try with the DCH version:
https://www.nvidia.com/download/driverR ... 6881/en-us

To perform a clean installation, please follow these steps:
Image

ciao Beppe

Re: Octane Constant Crashes

Posted: Fri Feb 12, 2021 7:04 pm
by Sen3
Will do that asap
Also, tried rebuilding the scene (much simpler) and received this error a few times

Hope it helps

Re: Octane Constant Crashes

Posted: Fri Feb 12, 2021 7:18 pm
by Sen3
My tablet driver is up to date, Tried the alternate driver and still crashes on loading
Attached latest bug report

Re: Octane Constant Crashes

Posted: Mon Feb 15, 2021 6:53 am
by bepeg4d
Hi,
you are having CUDA errors.

Did you perform a clean installation, in order to remove any previous version?

What happen if you run OctaneBench 2020.1.5?
https://render.otoy.com/downloads/a/61/ ... _5_win.zip

ciao Beppe

Re: Octane Constant Crashes

Posted: Sat Feb 20, 2021 2:22 am
by Sen3
I rebuilt my scene and everything was sort of stable. Only a few crashes here and there. Now I can’t even open the project.
Attached is the latest bug report.

Thanks so much!