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Licensing refuses to activate

Posted: Wed Dec 16, 2020 3:42 pm
by PrometheusA
Why is it so much trouble installing Octane, I had an older version, didn´t like the installation and licensing process, takes to many steps and time to get going.

Now, I can´t activate it through the command prompt in the license server, it says install by the Otoy account, ok..so the only thing I could do there is to unlock it, I did.
going back and restarting licens server says it still isn´t activated and needs to be activated through the Otoy account.

I can find the octane addon in preferences ( which should be activated by default during installation really)
and I can choose it as the render engine, but it just stands waiting for image to render..which most likely is due to it not being activated.

Why isn´t this working directly..do we have to wait hours, a day or so before it is processed?

Re: Licensing refuses to activate

Posted: Thu Dec 17, 2020 9:11 am
by bepeg4d
Hi,
please write to [email protected], sharing your Otoy Username, thanks.

ciao Beppe

PrometheusA

Posted: Sat Dec 26, 2020 2:40 pm
by PrometheusA
it´s been 10 days since I posted the questions and I can´t still activtivate the license and try octane out.
Would have been good since I have time to try octane out during christmas, which I may not have that much of after that.

I have posted to you the screenshots of my account with profile and licenses etc.