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cant use enterprice edition with my license

Posted: Wed Apr 29, 2020 6:10 pm
by omardex
Hello, I wanted to try the blender edition of octane render, I assuming that my license can access it as I think it have all access

I'm running both parts (the server and the blender octane edition) but when trying to activate blender I have this window (both files downloaded from the forum in releases, also tried the files on the download page, not working
Anotación 2020-04-29 135452.png
is asking for subscription but I have is license that I recently extended with the year maintenance option (this still is confusing up to this day) I also thought that I should buy an additional one for blender but in the buy page and in the rent page everything is all access
Anotación 2020-04-29 140312.png
here are some screens of my license info
Anotación 2020-04-29 140202.png
but as I said I have no subscriptions
Anotación 2020-04-29 140507.png
My standalone works perfect also my c4d too
Anotación 2020-04-29 140744.png
Anotación 2020-04-29 140744.png (20.47 KiB) Viewed 1072 times
Anotación 2020-04-29 140837.png
thanks in advance for any help you can offer.

Best Regards.

Re: cant use enterprice edition with my license

Posted: Thu Apr 30, 2020 7:38 pm
by J.C
If you have an enterprise license you should be able to use all plugins. This is how it is advertised.
I guess each plugin must be activated by support on your account. Please contact them. They should be able to solve this issue.
https://help.otoy.com/hc/en-us/requests/new