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Could not find the required license or your subscrip...

Posted: Tue Mar 10, 2020 5:00 am
by Dev_Ethan
Not sure what caused this issue when trying to run the OctanRender plug-in for UE4...

Image

It was working for a few days then this started happening...
Maybe because I used PC cleaning tools and the license server thinks I have a new device ID...?

I've tried signing out, releasing the licenses, making a new account, removing/re-instaling the plug-in...

tyvm

Re: Could not find the required license or your subscrip...

Posted: Tue Mar 10, 2020 8:30 am
by bepeg4d
Hi,
the error message reports that you have installed the Studio version, instead of the Prime free version.
Please uninstall the current installed version, and download and install the following one:
https://www.otoyserver.com/unrealengine ... UE4_24.exe

ciao Beppe