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out of memory - failed to pin memory

Posted: Sat Feb 01, 2020 2:17 pm
by 3devi
Hi,

I'm getting out of memory message during animation renderings. Rendering works fine for several hours and then stops randomly with "out of memory" error.

Scene Total poly count is less than 3 Million, no particles, very few and low-res textures.

How can I determine / diagnose the cause of the problem.

Thanks.

3ds Max 2015
Octane 4.02.1 - 6.14
Nvidia 441.66 DCH - DX 12_1
Windows 10
X2 GTX1070, no SLI bridge

Re: out of memory - failed to pin memory

Posted: Mon Feb 03, 2020 11:05 am
by paride4331
Hi 3devi,
frame buffer size?
Regards
Paride

Re: out of memory - failed to pin memory

Posted: Mon Feb 03, 2020 6:42 pm
by 3devi
Hi,

Frame buffer is Full HD - 1980x1080 only.

Thanks.

Re: out of memory - failed to pin memory

Posted: Mon Feb 03, 2020 7:29 pm
by samsue
"have you tried to increase gpu head room. I agree out of core needs to be fixed"

Re: out of memory - failed to pin memory

Posted: Tue Feb 04, 2020 10:12 am
by paride4331
Hi 3devi,
please install Octane for 3dsMax 4.05 - 6.27 and run your test.
Eventually then try to render by disabling the denoiser please.
Regards
Paride

Re: out of memory - failed to pin memory

Posted: Mon Feb 10, 2020 12:54 pm
by samsue
paride4331 wrote:Hi 3devi,
please install Octane for 3dsMax 4.05 - 6.27 and run your test.
Eventually then try to render by disabling the denoiser please.
Regards
Paride
the out of core octane doesn't work... I'm just sorry.

Once the scene reaches the GB limit of the video card, nothing else works...

"Render failure in normal rendering: GPU Failudre"


Are you guys checking that problem? I think you should stop advertising that Octane supports Out of Core

Re: out of memory - failed to pin memory

Posted: Mon Feb 10, 2020 3:25 pm
by paride4331
Hi samsue,
Beppe and me are testing this out-of-core issue. It occurs in SA too, sometimes out-of-core seems to go wrong.
Could you kindly share your issued scene (in pm) textures included, please, we suspect this crashes depend on something around the textures.
3dsMax > File > archive
Thanks
Regards
Paride

Re: out of memory - failed to pin memory

Posted: Mon Feb 10, 2020 4:10 pm
by samsue
Um... I don't think that's it, but all right... who knows.

I sent the scene by pm

Re: out of memory - failed to pin memory

Posted: Fri Mar 06, 2020 9:57 pm
by tcheng00
I’m also getting out of core memory issues with 2019.1.5 -8.19 If I restart 3ds max, it sometimes work again. If I turn off denoising it does work. Sometimes it works and sometimes it does not work with denoising. Denoising seems to cause me issues.

Also, does octane preprocess my textures to use optimally in memory? For example, if I use an 8k texture for a car, but the car only takes up 10 pixels on my screen, will octane use a much smaller version of that texture in vram memory? Thanks.

Re: out of memory - failed to pin memory

Posted: Mon Mar 09, 2020 4:12 pm
by paride4331
tcheng00 wrote:I’m also getting out of core memory issues with 2019.1.5 -8.19 If I restart 3ds max, it sometimes work again. If I turn off denoising it does work. Sometimes it works and sometimes it does not work with denoising. Denoising seems to cause me issues.

Also, does octane preprocess my textures to use optimally in memory? For example, if I use an 8k texture for a car, but the car only takes up 10 pixels on my screen, will octane use a much smaller version of that texture in vram memory? Thanks.
Hi tcheng00,
Menoise needs VRAM to work.
my advice is to enable the Out of core option in Kernel panel in according with the RAM available and set GPU head room max to 512mb.
Regard
Paride