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Octane viewport crashing

Posted: Tue Jan 14, 2020 1:47 pm
by Mondexdesign
Hello,

Maybe it's my system that's getting old:

Intel i7
32GB RAM
WIN 10 64x
GTX 1060 3GB

but my Octane Viewport crashes when Denoiser is on, and sometimes crashes for no apparent reason. Sometimes render time is short, and sometimes, for the same image, without touching anything in the settings, render time gets very long.

Shall I get a new machine?

Re: Octane viewport crashing

Posted: Tue Jan 14, 2020 2:58 pm
by paride4331
Hi Mondexdesign,
please navigate to your Control Panel/Nvidia Control Panel, press the System Informations link, and share a screenshot.
How many watts for you PSU?
Regards
Paride

Re: Octane viewport crashing

Posted: Tue Jan 14, 2020 3:37 pm
by Mondexdesign
Thanks!

My PSU is 450W. Here's a screenshot of my GPU info.

Re: Octane viewport crashing

Posted: Tue Jan 14, 2020 3:40 pm
by Mondexdesign
I also get that error often:

Re: Octane viewport crashing

Posted: Tue Jan 14, 2020 4:00 pm
by paride4331
Hi Mondexdesign,

1 Right click the Start button and select Control Panel.
2 Make your way to System and Security.
3 Click System.
4 Click Advanced system settings from the left sidebar.
5 Select the Hardware tab.
6 Press the Device Installation Settings button.
7 Choose No, and then press the Save Changes button.
8 Unistall the Nvidia drivers using DDU Nvidia unistaller drivers > http://www.guru3d.com/files-details/dis ... nload.html (safe mode unistall)
9 install the latest Nvidia driver (standard version, not DHC - "studio" version not "game ready" version).

Regards
Paride

Re: Octane viewport crashing

Posted: Tue Jan 14, 2020 5:01 pm
by Mondexdesign
Many thanks for your kind help!

I have followed every step carefully.

Unfortunately, the issues persist. It works on and off.

Re: Octane viewport crashing

Posted: Wed Jan 15, 2020 1:37 pm
by paride4331
Hi Mondexdesign,
it could depends on VRAM limit when denoiser starts.
Did you check out-of-core option?
Regards
Paride

Re: Octane viewport crashing

Posted: Wed Jan 15, 2020 11:46 pm
by coilbook
I can confirm same crash with large scenes. It's like octane has hard time with out of core. Try increasing GPU HEADROOM in kernel settings to 300-500 MB instead of 100 MB and make sure out of core is on

Re: Octane viewport crashing

Posted: Mon Jan 20, 2020 11:52 am
by zerozerozero
Mondexdesign wrote:Many thanks for your kind help!

I have followed every step carefully.

Unfortunately, the issues persist. It works on and off.
same thing! OctaneRender for 3ds max v4. 05-6.25 I work with this viewport, then as you close it, the program just crashes! The scene is loaded with only 4 GB of the 11 GB rtx2080ti. NVIDIA Studio is the latest driver, there are no viruses in 3dsmax. And often the viewport is closed and the log says that there is no memory...

Re: Octane viewport crashing

Posted: Mon Jan 20, 2020 2:25 pm
by paride4331
Mondexdesign wrote:Thanks!

My PSU is 450W. Here's a screenshot of my GPU info.
Hi Mondexdesign,
your GPUs has 3GB on board and Windows 10 eats 600MB + monitor etc.
You would necessarily to use Out-of-core option and install Nvidia driver 441.66 (studio) and not DHC but standard.
https://www.nvidia.com/download/driverR ... 5646/en-us
1 Right click the Start button and select Control Panel.
2 Make your way to System and Security.
3 Click System.
4 Click Advanced system settings from the left sidebar.
5 Select the Hardware tab.
6 Press the Device Installation Settings button.
7 Choose No, and then press the Save Changes button.
8 Unistall the Nvidia drivers using [DDU Nvidia unistaller drivers](http://www.guru3d.com/files-details/dis ... nload.html) (safe mode unistall)
9 install the Nvidia driver 441.66 (studio) standard not DHC.
https://www.nvidia.com/download/driverR ... 5646/en-us

Regards
Paride