Hi Paul,
Quick update, I installed 2019.1.4.115 and it worked flawlessly for saving out a layered EXR from the IPR. I'm happy to send you any technical info you think you'd need to source the issue with 2020.
Best / Travis
OctaneRender 2020 for Rhino (OBSOLETE)
Moderator: face_off
Hi - can you please provide a sample scene where this happens?Thanks for getting back and sorry for the delay in my reply. I get the error dialog when attempting to save a layered EXR from the corresponding icon at the top of the Octane IPR window in any of the format options (32, 16, ACES, tonemapped or not). It gives me a file explorer window that I can type the file name into, but after hitting save it presents the error. I just tried deleting the plugin from Rhino and I updated to the latest .117 version of the plugin but that didn't solve it for me. Do you have any ideas as to how to either reset things or how I could provide you with any technical info? I'm also running the latest studio drivers for my Nvidia 2080Ti (Studio 441.66).
Thanks
Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
Hi Paul,
Please find a scene attached. It seems to happen even if I create a very simple single cube scene. Let me know what you find. I can create a screen capture video for you as well if need be. This was using the .117 version, but again .116 was giving me the same results.
Best / Travis
Please find a scene attached. It seems to happen even if I create a very simple single cube scene. Let me know what you find. I can create a screen capture video for you as well if need be. This was using the .117 version, but again .116 was giving me the same results.
Best / Travis
Win 10 / AMD 3970x / Nvidia 4090 + 2080 Ti / 128GB
Thanks for providing the scene Travis. That allowed me to reproduce the error, which is fixed in the next release.Please find a scene attached. It seems to happen even if I create a very simple single cube scene. Let me know what you find. I can create a screen capture video for you as well if need be. This was using the .117 version, but again .116 was giving me the same results.
Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
I have updated the installers at the top of this thread with:
2020.1.0.118
- Fixed bug where saving to multi-layer EXR files was not working
Thanks
Paul
2020.1.0.118
- Fixed bug where saving to multi-layer EXR files was not working
Thanks
Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
- stonearch.isaacs
- Posts: 1
- Joined: Fri Mar 24, 2017 6:42 am
Hi Simon,
See the CUDA 999 message attached. I have a standalone license, latest Version 3 plugins for Rhino 6, latest Rhino 6 service release, latest NVIDIA driver for my Geforce GTX 1080. I've been using the software with no issues for 5 years and I can usually resolve problems by either reverting to previous versions or updating the software / drivers. Thoughts?
Cheers, Dave
See the CUDA 999 message attached. I have a standalone license, latest Version 3 plugins for Rhino 6, latest Rhino 6 service release, latest NVIDIA driver for my Geforce GTX 1080. I've been using the software with no issues for 5 years and I can usually resolve problems by either reverting to previous versions or updating the software / drivers. Thoughts?
Cheers, Dave

Hi Dave. Please see point 7) in the Solution to Common Problems at the very top of this thread.stonearch.isaacs wrote:Hi Simon,
See the CUDA 999 message attached. I have a standalone license, latest Version 3 plugins for Rhino 6, latest Rhino 6 service release, latest NVIDIA driver for my Geforce GTX 1080. I've been using the software with no issues for 5 years and I can usually resolve problems by either reverting to previous versions or updating the software / drivers. Thoughts?
Cheers, Dave
Thanks
Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
- roy_orengo
- Posts: 65
- Joined: Tue Nov 06, 2018 9:06 am
I will post a new build in the next 24hrs to resolve this.i'm trying to install the 2020 realease _118 but i receive this error: "This build is not supported anymore. Please update to a newer version."
Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question