OTOY Forums

Hi!

It seems like there is no upgrade path from v4 for people without credit cards now?
I bought the previous licenses with paypal, but now I'm stuck.

- I can't get a subscription, because that's only Paypal + Credit Card ( as per FAQ ).
- it looks like I can't upgrade from v4 to Enterprise either because that asks me for a Credit Card too?

Are there any other options or am I missing something ? Did you guys drop Paypal Support completely ?

Yeah seems they canceled PayPal option, I updated my AA today and i could only go through Credit card, PayPal was not option anymore .

Same here, This big problem for me. I am not using real credit cards.. because it's hard to get a real credit card in my country, I have been using octane for long, I paid octane by having client project who paid me dollars to my PayPal. Sadly I am in the middle of a big project now. this is making me so crazy. Please, Octane uses the old method is anybody here can help me with solution..?

Send email to official support, they will help you

aoktar wrote:Send email to official support, they will help you

I did, Thank you aoktar.

I also asked support. Here's the response for anyone with the same issue:

Hello Mariusz,
I apologize - our customers experienced much issues with PayPal sow e moved to a credit card or debit card payment system. At this time, we cannot accept PayPal payments but we are looking forward to adding it in the future.
I hope this information is helpful. Please let us know if you have any further queries.

Kind regards,
Gabriele
Octane Support Team


So I guess that's it for me then.
It's a bummer. I was looking foreward to Houdini and the upcoming Solaris Plugin.

Might be a good idea to let people know that every purchase is CC only now on the website though.

Why not get a paypal credit card if thats where you keep your money?