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can't activate 3 GPU

Posted: Fri Nov 08, 2019 4:29 pm
by Xavier
Hi,

I have an OctaneRender Entreprise subscription.
I'm using the latest studio version 2019 1.3 with Cinema4D R21 on windows 10, i9 9900K, 64Gb RAM.
I have 3 RTX 2080ti, but I can only activate 2 GPU. In the log it says "can't activate device 2, because the maximum limit of 2 GPUs has been reached.”

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Started logging on 08.11.19 17:05:45

OctaneRender Studio 2019.1.3 (XXXXXX)

can't activate device 2, because the maximum limit of 2 GPUs has been reached
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With standalone all GPU are activated.

Nvidia driver version is: 436.48 standard edition

Can you help me ?

Thank you

EDIT : I just ckecked with R20, all GPUs are activated.

Re: can't activate 3 GPU

Posted: Fri Nov 08, 2019 6:42 pm
by aoktar
Max Gpu count is Two for subscription builds.

Re: can't activate 3 GPU

Posted: Fri Nov 08, 2019 9:28 pm
by Xavier
Hi Aoktar, I thanks for your answer. If it's 2 max, why my 3 GPU are activated on R20 and standalone latest version?
And I do not pay month to month. I I bought an OctaneRender 4™ Enterprise DCC / All-Access Bundle license for one year. I doubt it's only 2 GPU.

Re: can't activate 3 GPU

Posted: Fri Nov 08, 2019 11:03 pm
by keviny
Xavier wrote:Hi Aoktar, I thanks for your answer. If it's 2 max, why my 3 GPU are activated on R20 and standalone latest version?
And I do not pay month to month. I I bought an OctaneRender 4™ Enterprise DCC / All-Access Bundle license for one year. I doubt it's only 2 GPU.
You have downloaded the OctaneStudio build which is limited to 2 GPU. Delete and install enterprise version and you'll be able to use your 3 GPUs.

http://render.otoy.com/customerdownload ... _3-win.rar

Re: can't activate 3 GPU

Posted: Sun Nov 10, 2019 12:30 pm
by Xavier
Hi everyone,

It works now. Thank for your help!