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CRASH MAC
Posted: Mon Dec 03, 2018 3:41 pm
by shmums
I am a new octane user (V4).
I'm on a mac pro 2011, I use a card GTX Titan (12go). I use the c4d plugin. When I run a preview in the live viewer no worries. On the other hand, as soon as I start rendering in the viewer, it starts to calculate and after ten or so seconds, the mac goes out.
Which was not the case a few days ago. I am updated in my CUDA and NVIDIA drivers.
Thank you in advance for your assistance
Re: CRASH MAC
Posted: Mon Dec 03, 2018 4:31 pm
by shmums
this is the infos :
System : Mac OS Sierra 10.12.6
processeur 2x3,46 ghz 6 core intel xeon
56 go ram
NVIDIA Ge Force GTX TITAN X 12288 mO
NVIDIA Driver 378.05.05.25f09
Octane Standalone 4
Plugin c4D 4
Re: CRASH MAC
Posted: Mon Dec 03, 2018 6:18 pm
by aoktar
What's "goes out"? Where is an example to reproduce this crash? Where's crash reports?
Re: CRASH MAC
Posted: Mon Dec 03, 2018 6:47 pm
by shmums
I misspelled when rendering the Mac suddenly turns off. I have no report bugs since the mac goes off
Re: CRASH MAC
Posted: Mon Dec 03, 2018 6:48 pm
by shmums
a collaborator launched the same scene on his PC and no worries
Re: CRASH MAC
Posted: Mon Dec 03, 2018 9:05 pm
by aoktar
shmums wrote:I misspelled when rendering the Mac suddenly turns off. I have no report bugs since the mac goes off
So it's probably a system problem not software.
Re: CRASH MAC
Posted: Mon Dec 03, 2018 9:42 pm
by shmums
Thank you I'll see where the problem comes from
Re: CRASH MAC
Posted: Tue Dec 18, 2018 11:19 pm
by shmums
it looks like the crash appears when the Denoiser option is enabled. When I disable it or I calculate scene made on a previous version (V3) no problem machine.
Re: CRASH MAC
Posted: Thu Dec 20, 2018 8:26 pm
by Sabour7
I had the same issue with octane crashing on my 2010 mac pro with 3 GP100's in a cubix Xpander box. Denoiser not only hard shut down my machine, but it also corrupted my cuda drivers so badly that no other version of octane worked and Nvidia couldn't get the drivers back u and running which forced me to have to restore my whole system from a backup. At this point, I have told my whole team as well as my neighboring post houses to NOT update to V4 if your on a Mac. The issues are too catastrophic to handle at the moment.
Re: CRASH MAC
Posted: Thu Dec 20, 2018 8:58 pm
by shmums
Thanks for your feedback!
I thought I was the only one to have encountered this problem ...
I did tests by calculating scenes done last year and no worries
On the other hand the mac goes almost all the time when I try to render scenes of a collaborator but on pc (same version of C4D and same version of octane v4)
it becomes really laborious during a prod ... apart from launching renderings on a renderfarm