OTOY Forums

So the program will not activate my license when I sign in with Daz Studio and Octane boots up. It just tells me over and over that I do not have a license for it even though I clearly do on my account page.
Any tips?

Checking your account it seems you have just got a plugin license but not the octane engine (standalone) license which is also required.

You probably intended to purchase a bundle license. Please contact [email protected] so they can help you with that.

Yep. I thought I purchased the combo pack but apparently I clicked on the plugin only. Im not having a great day. >.<

I hope you can get this sorted out soon, you should be able to get a refund and purchase the bundle instead as you haven't activated your license yet.

I purchased the standalone and it still won't work.
I keep getting the message saying that my license is unavailable

Hi sinfulsecrets,
please send an email to [email protected] sharing your Otoy ID, thanks.
ciao Beppe

This should be fixed now, can you please confirm that?

Thank you.