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Can't install plugins
Posted: Tue Aug 07, 2018 10:51 pm
by Sinelab01
I have a new computer and im trying to install Octane for LW2015 when I select the plugin to install from the plugin folder I get a message. 'Plugins was not found or cant be installed' ? Anyone else had this issue ?
Re: Can't install plugins
Posted: Wed Aug 08, 2018 8:16 am
by juanjgon
Hi
Do you have the Visual C++ 2015 redistributable package installed?
https://www.microsoft.com/en-US/downloa ... x?id=53587
Download the vc_redist.x64.exe file and install it. If this doesn't work, please let me know.
Thanks,
-Juanjo
Re: Can't install plugins
Posted: Wed Aug 08, 2018 10:11 am
by Sinelab01
Thanks juanjgon I'll give it a go later today and let you know.
Re: Can't install plugins
Posted: Wed Aug 08, 2018 8:27 pm
by Sinelab01
2015 worked and is running, I installed the latest version of LW 2018.06 and the plugin worked until I restarted the computer and then it hasnt got the plugin or menu installed and I'm getting the same message but only in 2018 very strange.
Re: Can't install plugins
Posted: Thu Aug 09, 2018 9:40 am
by juanjgon
Hmm, I don't have other reports about problems with the plugin and the latest LW2018 build, so do you say that it was working and now you can't even install it? Are you sure that you are not installing the LW2015 version in LW2018?
Thanks,
-Juanjo
Re: Can't install plugins
Posted: Thu Aug 09, 2018 11:18 am
by Sinelab01
I reinstalled LW-2018 and it's working fine now thanks for your help juanjgon