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Octane crashes on activation with shadow PC

Posted: Thu Jun 07, 2018 3:25 pm
by hugokday
I recently subscribed to a company called Shadow Tech which is a PC streaming service. Octane works perfectly fine on my own physical PC but when using the Shadow Tech service the plugin crashes whenever I try to open it in Cinema 4D (screenshot attached) Cinema 4D itself runs fine and Octane Standalone does too, it only crashes when I try to open the plugin inside C4D. I initially contacted Shadow Tech and their support said it was an issue with their CPU's (???) and that they would be replaced with CPU's that the Octane plugin will work with soon, the CPU's were changed yesterday and I am still getting the same crash. Bug report attached and here are my specs:
Operating System: Win 7
Graphics Card: GTX 1080
RAM Capacity: 12gb
Nvidia driver version: 378.92 (I have tried the most recent driver and still experienced the crash, I downgraded to 378.92 and there was no change)
OctaneRender Standalone version: 3.07
OctaneRender plugin version: have tried 3.07 and V4 XB2.1 test2
Cinema 4D version: r18.057

Re: Octane crashes on activation with shadow PC

Posted: Wed Jul 25, 2018 9:30 am
by Grumly
My experience is a bit different :

Octane Standalone workfs fine in DEMO mode... but crash after the login if I try the licensed one.

DAZ Studio works great, DAZ studio with OCtane Plugin crashed after the Octane login.

I'm using the last 3.08 Octane.

Re: Octane crashes on activation with shadow PC

Posted: Mon Oct 08, 2018 9:16 am
by keneda999
Some Good news here ?
I have the same issues with 3.08 and 4.0 but 3.07 works fine !!
Hope some one found a solution

:)

Re: Octane crashes on activation with shadow PC

Posted: Mon Oct 08, 2018 9:31 am
by aoktar
keneda999 wrote:Some Good news here ?
I have the same issues with 3.08 and 4.0 but 3.07 works fine !!
Hope some one found a solution

:)
Did you installed required driver?

Re: Octane crashes on activation with shadow PC

Posted: Mon Oct 08, 2018 12:10 pm
by keneda999
Yes the last one , and the latest cuda driver 10.
after login the stand alone version , it litteraly stop with no message.
In C4d plugin, It Freezes.

Re: Octane crashes on activation with shadow PC

Posted: Mon Oct 08, 2018 12:56 pm
by aoktar
Send me a PM for team viewer session if you wish.

Re: Octane crashes on activation with shadow PC

Posted: Mon Oct 08, 2018 1:25 pm
by keneda999
aoktar wrote:Send me a PM for team viewer session if you wish.
Already sent :) check box

Re: Octane crashes on activation with shadow PC

Posted: Mon Oct 08, 2018 11:22 pm
by aoktar
keneda999 wrote:
aoktar wrote:Send me a PM for team viewer session if you wish.
Already sent :) check box
Be sure that Octane Standalone could run without errors.

Re: Octane crashes on activation with shadow PC

Posted: Tue Oct 16, 2018 4:53 pm
by oblivion
Same thing for me, 3.07 works fine, but the newer versions crash

anyone found a solution?

Re: Octane crashes on activation with shadow PC

Posted: Tue Oct 16, 2018 7:16 pm
by aoktar
oblivion wrote:Same thing for me, 3.07 works fine, but the newer versions crash

anyone found a solution?
Please read release topic for advices.