OTOY Forums

So I bought a subscription VIA the Unity Store. At first it wouldn't allow me to download the Maya plugin and the Stand_Alone Renderer would not Authorize. Then 30 hours later the Renderer just started working.
But Maya still won't load. Support stopped returning my messages 4 days ago. Now I can't even Log-In to the download area to try a reinstall.

I get this error on multiple web browsers:

Application Error
ClientID error, please contact [email protected] for further assistance.
Please contact [email protected] for further assistance.


If you are going to charge me a subscription the software has to at least properly load. It's been about a month. 1/12 of my subscription with no Access.
I want someone to call me or Skype me and get it working...

This is understandably frustrating.
I have forwarded this to our licencing/web people.

Thank You. It is much Appreciated.

EddieChristian wrote:Thank You. It is much Appreciated.

I have been informed that the issue has been fixed.
Could you confirm?

Not only was it fixed, but they did a Great Job quickly!