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Octane Crashed Modo 11.2 on obj import
Posted: Fri Dec 22, 2017 7:29 am
by Greggers
Hi Guys,
Ive come into an issue Im REALLY hoping to resolve.
Octane 3.7 the latest build for OS X crashes modo 11.2v1 and 11.2v2 on my Mac running Sierra . It happens when I import an obj into Modo, it just crashed before even giving me the import dialog. In 11.1 it works fine.
I disabled all my Modo kits, restarted and imported an obj after each restart of modo and enabling kits. I disabled octane and the import works fine but as soon as I enable octane in my kit enable dropdown I get the crash. I deleted the Octane folder in my kits and downloaded a fresh copy and installed. The same problem occurred - modo just crashes.
Please can someone give me some insight as I would really prefer to be working in the latest build of modo with octane.
Thanks
Gregg
Re: Octane Crashed Modo 11.2 on obj import
Posted: Fri Dec 29, 2017 3:14 pm
by DERJUNG
I Have the same problems, also with fbx. You should submit a support ticket. More people, better chance to get better octane
Re: Octane Crashed Modo 11.2 on obj import
Posted: Wed Jan 10, 2018 11:48 pm
by face_off
Hi - what is the exact release number of the plugin that you are using pls? And what exact commands are you using to import the OBJ file?
Thanks
Paul
Re: Octane Crashed Modo 11.2 on obj import
Posted: Thu Jan 11, 2018 5:45 pm
by Greggers
octane modo version - 3.07.0.125
File - Import
I even tried File - open for any obj and it just crashes too. I explained in the post how I found octane to be the reason.
Re: Octane Crashed Modo 11.2 on obj import
Posted: Fri Jan 12, 2018 12:23 am
by face_off
Hi - I cannot reproduce this crash. Could you pls provide an .OBJ file which produces a crash for you? Also - have you tried deleting your modo .CFG file?
Paul
Re: Octane Crashed Modo 11.2 on obj import
Posted: Fri Jan 12, 2018 6:42 pm
by Greggers
hi paul,
its any obj that makes it happen. I have modo customised so if I delete my config will I have to go through all the changes I made again with hotkeys and scripts? works fine in 11.1v1.
Re: Octane Crashed Modo 11.2 on obj import
Posted: Fri Jan 12, 2018 11:57 pm
by face_off
I was testing with Modo11.1v1. You are right - it is crashing on OSX with Modo11.2v1. The crash is originating from the FBX library - not the Octane plugin. So I suspect the Modo FBX library version has changed in Modo11.2, but the actual FBX library being loaded is coming from the Octane plugin folder. I will need to investigate further. In the meantime, I recommend staying with Modo11.1.
Paul
Re: Octane Crashed Modo 11.2 on obj import
Posted: Sat Jan 13, 2018 6:06 am
by Greggers
Ah thats good to at least know. Thanks for the investigation Paul . Hope a resolution is round the corner.
Re: Octane Crashed Modo 11.2 on obj import
Posted: Mon Jan 15, 2018 7:37 pm
by Greggers
Any luck in the investigation Paul?
Re: Octane Crashed Modo 11.2 on obj import
Posted: Mon Jan 15, 2018 11:28 pm
by face_off
Any luck in the investigation Paul?
I have escalated the issue to Otoy, since it is the Octane fbx library which is conflicting with the updating fbx library in Modo11.2. So waiting on a response. I will post back hear once I have news.
Paul