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NVIDIA 388.31 driver crash

Posted: Sat Nov 18, 2017 12:17 am
by albatetra
Hello,

since the latest NVIDIA driver update, as soon as I hit render (after 5 - 30 seconds) my workstation crash. When I say crash I mean that I get a blue screen of death (Windows 10) with a forceful reboot.
After a long research I've found out that reverting to the NVIDIA Driver 382.33 fix the problem. No more crashes and perfectly fine renderings.

Is there anybody experiencing the same issue? Is there any chance the issue is fixed within the OTOY team with a future release?

Thanks

A. Win 10
B. 4x GTX 1080
C. 32GB RAM
D. Nvidia driver 388.31
E. OctaneRender 3.07 (3070007)
F. Octane Plugin for C4D 3.07-R2
G. Cinema 4D R18
H. hit render....
I. no log present because workstation crash and reboot

Re: NVIDIA 388.31 driver crash

Posted: Wed Feb 07, 2018 4:12 pm
by urtcor
Hi!

I have the same problem since I have a new computer, with also x4 1080ti !!! I'm really desperate, because I'm having a lot a lot of problems rendering (blue sreens, crashing renders..)
Now, after reinstalling Windows, I updated all the drivers and the problemm persists. I will try, as you sed, the 382.33 drivers !

The big problem for me is also that I don't know if the problem is the Computer /Windows or the drivers...

Re: NVIDIA 388.31 driver crash

Posted: Wed Feb 07, 2018 5:50 pm
by aoktar
Hi! It's not a BUG for Octane. When a hardware becomes unstable you should not expect any software work healty.

Re: NVIDIA 388.31 driver crash

Posted: Wed Feb 07, 2018 9:46 pm
by itou31
Hi,
My experience is : DRIVERS !

I forget last WE and allow windows to update. But this was a fatal error : BSOD, and when get back to windows my 2 Titan was disable and only my 780Ti works. After checking the Titan in another PC (still crash !). But 2 Titan at the same time, something wrong for me, and decide to check the drivers. Go back to several released and finally found the right one (for my system) : version 385.69).
So still check the drivers first and roll back and stay with the stable one until you forced to update.

Re: NVIDIA 388.31 driver crash

Posted: Wed Feb 07, 2018 10:39 pm
by urtcor
Thanks a lot guys,

I'm still doing tests with the actual version: 390.77 and the 382.33...

By the way I used one tool that was very usefull for block the automatic updates!! https://www.howtogeek.com/223864/how-to ... indows-10/ And with an official windows tool you can temporally block the update.

I have one question, anywone knows if all this drivers problems are solver with Windows 7 ??? Because some people told me that Windows 7 is more stable than Windows 10 for multiGPU. I'm really desperated with all this problems with my new computer.

Re: NVIDIA 388.31 driver crash

Posted: Thu Feb 08, 2018 9:17 pm
by itou31
I only use windows 8.1 for master and slave. Not upgraded to win10 as few VRAM is "lost" by windows system, so less VRAM for octane.

Re: NVIDIA 388.31 driver crash

Posted: Thu Feb 15, 2018 5:25 pm
by mrom
388.13 is working very well for me on win 7 & 3.08 6.1 with a rather weird combination of 980ti, 1070, 1080 and 1080 ti.

Might be worth a try to check with process explorer, just to see what happens.. https://docs.microsoft.com/en-us/sysint ... s-explorer

And do a fresh install of the GPU driver.