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An error occurred while logging in with R19

Posted: Sun Nov 05, 2017 4:26 pm
by cky787005622
An error occurred while logging in with R19.(R19 version 19.027)I have no problem with R18.

Re: An error occurred while logging in with R19

Posted: Sun Nov 05, 2017 7:32 pm
by mojave
You may have R18 under your firewall exception rules but not the R19 executable, that could be the reason why the Octane plugin cannot contact our server.

Please check that and let us know if that works for you.

Re: An error occurred while logging in with R19

Posted: Mon Nov 06, 2017 2:02 pm
by cky787005622
Thank you. I've found the problem. It's my workplace firewall problem. I'm sorry to bother you with such trifles

Re: An error occurred while logging in with R19

Posted: Mon Nov 06, 2017 7:27 pm
by mojave
No problem at all, great to hear you got this sorted out.

Happy rendering!