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licence problem

Posted: Tue Sep 26, 2017 12:28 am
by petrpolyakov
it's already 2nd time during last 3 months. I'm having a problem with my license (never had this problem before), it says the license still in use.
I'm the only user of my license, I don't share it with anyone, i have an antivirus, firewall won't let anything out unless I tell it to do so (so no viruses or whatever), work with computers since 1992 so I have a little understanding of computer usage. I'm afraid it's some type of bug, or whatever.
I didn't have even crash since last login, didn't install anything. I just exit from C4D (R17) today or yesterday (I don't even remember) turned off my computer, turned on today and here it is.
i don't want to run out from web "disconnect" for some strange reason.
could you check on your end what cause the trouble?

Windows 10
1x1080
2x980
32RAM
Nvidia the latest
c4d octane version 3.06.2
standalone 3.06.2
C4D R17.055

Re: licence problem

Posted: Tue Sep 26, 2017 12:43 am
by aoktar
Could you check/sure anythings(hardware configuration/etc..) has not changed on your pc? It's not a bug for plugin so i'll move this topic.

Re: licence problem

Posted: Tue Sep 26, 2017 3:04 pm
by petrpolyakov
aoktar wrote:Could you check/sure anythings(hardware configuration/etc..) has not changed on your pc? It's not a bug for plugin so i'll move this topic.
no, I didn't put anything new in my computer since January. probably you could check on your side.
but the question is, why it should be in use if I don't use offline license

Re: licence problem

Posted: Tue Sep 26, 2017 5:41 pm
by aoktar
petrpolyakov wrote:
aoktar wrote:Could you check/sure anythings(hardware configuration/etc..) has not changed on your pc? It's not a bug for plugin so i'll move this topic.
no, I didn't put anything new in my computer since January. probably you could check on your side.
but the question is, why it should be in use if I don't use offline license
It's not handled by plugins and i can't see. I'll pick this topic.