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convert occur error

Posted: Thu Sep 21, 2017 5:22 am
by wensk
Hello, in 3dsmax 2017 when click convert all from vray scene, the 3dsmax will crash and pop up a message shows Application Error, it happen on windows 7 and windows 10, I have installed cuda 8. How to solve this issue, please help me ?

Re: convert occur error

Posted: Thu Sep 21, 2017 6:02 am
by paride4331
Hi wesk,
never install CUDA 8, uninstall it please and make also a clean install about your Nvidia drivers,
using http://www.guru3d.com/files-details/dis ... nload.html
Regards
Paride

Re: convert occur error

Posted: Fri Sep 22, 2017 2:32 am
by wensk
Hello, Paride

Thank you very much!
I remember Octane need cuda? Anyway I'll uninstall the cuda 8, thank you! :D

Re: convert occur error

Posted: Fri Sep 22, 2017 6:55 am
by wensk
I have uninstalled CUDA but the problem still occured, so re-installed windows system, install 3dsmax 2017 and octane 3 , the problem occured again. I think there has bug in octane convert.

Re: convert occur error

Posted: Fri Sep 22, 2017 8:10 am
by paride4331
Hi wensk,
could you kindly share your scene? (private if you want).
Regards
Paride