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i can't sing in in the program

Posted: Fri May 26, 2017 3:41 pm
by merid888
none standar or plugin for 3ds max
please help me
i need finish an project and i can't do nothing
please help me
add images

Re: i can't sing in in the program

Posted: Mon May 29, 2017 7:16 am
by paride4331
Hi merid888,
Here the link about Authentication and Internet Access info.
https://docs.otoy.com/Octane_Render_Sta ... n%7C_____4
Have you had an operating system or hardware upgrade?
This can cause your internal machine address to change, which means the Octane license server will assume that the license is still running on another pc.
Let me have heard from you.
Regards
Paride

Re: i can't sing in in the program

Posted: Tue May 30, 2017 9:57 pm
by merid888
paride4331, thank you, i been done that option of deactived first into live account page
i been the erase upgrade and later i been actived again the licence into program stand and max
thank you for response me, very kind