Live Database not working
Posted: Fri Dec 09, 2016 12:08 pm
Hi,
Im using Octane 3, with 3ds max 2016, and I don't have access to the Live Database. When I try to access it I get a message that says "Live DB not available, go to File > Account", but there is no file . account path! The Account tab in the render settings says my licence is all ok, but that's about it.
I'm not in front of my PC right now and I cant remember the exact message.
I've tried it in the standalone version and I have access no problem, its just in the max plugin. I have used Live DB before in max but not for a while. I definitely used it with Octane V2, but not sure if Iv used it since upgrading to V3.
Please please help!
Thanks
Im using Octane 3, with 3ds max 2016, and I don't have access to the Live Database. When I try to access it I get a message that says "Live DB not available, go to File > Account", but there is no file . account path! The Account tab in the render settings says my licence is all ok, but that's about it.
I'm not in front of my PC right now and I cant remember the exact message.
I've tried it in the standalone version and I have access no problem, its just in the max plugin. I have used Live DB before in max but not for a while. I definitely used it with Octane V2, but not sure if Iv used it since upgrading to V3.
Please please help!
Thanks