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Live DB Crash

Posted: Thu Nov 03, 2016 11:52 pm
by mikeadamwood
Not sure if this is a bug but my live DB has worked since reinstalling Octane a few days ago, then I come to open the Live DB today and it crashes every time. Tried a few times and also restarted machine etc...Drivers are up to date and I'm running Octane in Cinema 4D r17 on Mac.
Screen Shot 2016-11-03 at 23.47.42.jpg
I've tried reinstalling incase any files got corrupted but still the same problem. I've tried installing the beta versions but I just get login errors so I reverted back to the stable.

Thanks.

Re: Live DB Crash

Posted: Fri Nov 04, 2016 12:03 am
by aoktar
Can i see bugreport.zip? Did you changed localdb path?

Re: Live DB Crash

Posted: Sat Nov 05, 2016 7:32 pm
by mikeadamwood
Sorry for the late response.

Bugreport.zip in the attachment.

Im on the current stable release, as I can't seem to use the BETA versions as I get login issues, maybe that would fix this if I could get it working.

Re: Live DB Crash

Posted: Sat Nov 05, 2016 8:03 pm
by aoktar
We don't have BETA versions. I just make TEST or STABLE releases. Pushing that to STABLE depends to my tests and user feedback reliability.
Here propably you have a bug which i found but not yet fixed. Try to recreate LOCALDB path if you delete it.

Re: Live DB Crash

Posted: Sat Nov 05, 2016 11:04 pm
by mikeadamwood
Is this localDb found in the ~Library/OctaneRender/LocalDb? Or should this be in the cinema 4d plugins directory? If the former is true, I already have one in there.

Re: Live DB Crash

Posted: Sat Nov 05, 2016 11:12 pm
by aoktar
mikeadamwood wrote:Is this localDb found in the ~Library/OctaneRender/LocalDb? Or should this be in the cinema 4d plugins directory? If the former is true, I already have one in there.
Propably yes. Can't check now. Btw bug is related with a parameter in drawmsg function in my codes. A category parameter try to access to NULL value without checking the condition. It happens when localdb is deleted. This is why i asked. Pls wait until tomorrow, i'll send you a fixed test build to check this.

Re: Live DB Crash

Posted: Sun Nov 06, 2016 12:46 am
by mikeadamwood
Thanks Aoktar! :D

Re: Live DB Crash

Posted: Sun Nov 06, 2016 8:22 pm
by aoktar

Re: Live DB Crash

Posted: Mon Nov 07, 2016 8:17 pm
by mikeadamwood
Thanks Aoktar unfortunately it's saying my license was deactivated unable to find license..

Are you sure this is for the VR version, i'm on a subscription license.

Thanks.

Re: Live DB Crash

Posted: Mon Nov 07, 2016 9:31 pm
by aoktar
mikeadamwood wrote:Thanks Aoktar unfortunately it's saying my license was deactivated unable to find license..

Are you sure this is for the VR version, i'm on a subscription license.

Thanks.
It's not VR version. Do you need for R17?

See this: https://render.otoy.com/customerdownloa ... Macosx.zip