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Activation HELP

Posted: Tue Oct 18, 2016 6:16 pm
by sagun
Hi,
Finally saved some money and made up my mind and purchased Octane C4D /Standalone combo. But when i tried to activate the plugin it said:

1. " Sign-in Error"
2. "Could not connect to SSO server"

Please help.
Thank you,
Sagun

Re: Activation HELP

Posted: Tue Oct 18, 2016 7:23 pm
by mojave
This may be due to a firewall not allowing access to the C4D (and hence the Octane plugin) to the Internet.

Please make sure inbound and outbound connections are allowed for HTTPS communications (port 443).

Re: Activation HELP

Posted: Tue Oct 18, 2016 7:51 pm
by sagun
Thank you for your reply.

I disabled firewall and it worked. but i want to enable firewall.
But I don't know for which exe to have inbound and outbound ? Is it for Cinema 4d.exe or c4dOctane-R17.cdl64 ?

Re: Activation HELP

Posted: Tue Oct 18, 2016 7:54 pm
by mojave
It should be the exe file.