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liveDB exception

Posted: Tue Oct 11, 2016 8:11 pm
by jihster
Recently upgraded to Octane 3 for Rhino. Importing materials from liveDB doesn't seem to work--I receive an error message. image attached here.

I'm running a maingear alpha34 computer with Nvidia geforce gtx 1070, windows 10 home, i7-6850K @ 3.6 ghz processor

Is there a setting that can be tweaked to fix this? Is it a result of upgrading and I have to wait a bit?
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Re: liveDB exception

Posted: Wed Oct 12, 2016 12:42 am
by face_off
Hi - which version of the plugin are you running pls?

Paul

Re: liveDB exception

Posted: Wed Oct 12, 2016 11:03 am
by jihster
i'm running the latest version, 3.3.2.68

Re: liveDB exception

Posted: Wed Oct 12, 2016 11:34 am
by face_off
The error is saying that the plugin cannot write to the file location C:\Users\Jeremy\AppData\Local\OctaneRender for Rhinocerus\LiveDB. Are you logged on as user 'Jeremy'? Does that folder exist?

Paul

Re: liveDB exception

Posted: Tue Jan 19, 2021 5:13 pm
by jihster
Receiving a LiveDB error message, image attached. Any idea how to fix?

Re: liveDB exception

Posted: Tue Jan 19, 2021 5:14 pm
by jihster
I'm running Enterprise 2020.1.5.123 Octanerender for Rhino

Re: liveDB exception

Posted: Tue Jan 19, 2021 11:16 pm
by face_off
jihster wrote:Receiving a LiveDB error message, image attached. Any idea how to fix?
Which material are you trying to import please?

Paul