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No support response - Why?

Posted: Fri Sep 02, 2016 6:38 am
by AltShift
Dear Otoy Team,

The last days I tried to get in contact with you a lot of times. I wrote a support mail concerning a refund because of the reasons I told you in this mail.
I got the answer, that the NZ team will take care of it.
Why is nobody from you responding to my case?
So now I'm trying to get Otoy NZs attention via this forum.

It would be really good to hear from you.

Patrick

Re: No support response - Why?

Posted: Fri Sep 02, 2016 10:46 am
by bepeg4d
Hi Patrick,
unfortunately is friday night now in NZ, hopefully you could have an answer at monday morning.
ciao beppe

Re: No support response - Why?

Posted: Fri Sep 02, 2016 1:19 pm
by win
Hi Altshift
Please check your email. You should find your reply via the Help Desk.
Kind regards, Win