license problem, SSO Expired (Standalone and Plugin)
Posted: Thu Aug 04, 2016 8:45 am
Hi all. I updated to Octane 3.03 today and also updated the DAZ Studio Plugin. Whenever I try to log in, there is the message:
Could not retrieve Licence because the SSO Session expiered. Please enter Password again.
When i enter the Password, the message disapears and returns after a few seconds.
I even volunteered one of my resets to try and reset the licences: nothing changed.
I changed the password and tried it with the new one: nothing changed.
I uninstalled all octane (Standalone and Plugins) and reinstalled them again (the newest version): nothing changed.
I searched for the Credentials to delete (saw that in another post), I didnt found any "otoy_credentials" file on the whole computer
I really don't have a clue what else I could try to reactivate my renderer. It would be great if you could help me. It would be even better to create kind of a Checklist for People having problems with licencing, as it seems to become a common issue since the new system.
Thanks for your help.
Could not retrieve Licence because the SSO Session expiered. Please enter Password again.
When i enter the Password, the message disapears and returns after a few seconds.
I even volunteered one of my resets to try and reset the licences: nothing changed.
I changed the password and tried it with the new one: nothing changed.
I uninstalled all octane (Standalone and Plugins) and reinstalled them again (the newest version): nothing changed.
I searched for the Credentials to delete (saw that in another post), I didnt found any "otoy_credentials" file on the whole computer
I really don't have a clue what else I could try to reactivate my renderer. It would be great if you could help me. It would be even better to create kind of a Checklist for People having problems with licencing, as it seems to become a common issue since the new system.
Thanks for your help.
